← RestroMatrix

Privacy Policy

Version 2026-08-06 · Erpixo LLP

Who we are

RestroMatrix is operated by Erpixo LLP ("we"). It is software a restaurant uses to run its own operations — purchases, cash, inventory, attendance and payroll records.

Two different roles, and the difference matters

For the restaurant owner's own account details we are the Data Fiduciary. For everything the restaurant puts into the app about its staff, vendors and customers, the restaurant is the Data Fiduciary and we are its Data Processor: we hold and process that data on the restaurant's instructions, and we do not decide what goes in or use it for our own purposes.

What we collect

WhatWhy
Owner's name, phone, restaurant name, cityTo create and secure the account
Staff names, phones, designation, salary, joining date, attendance, advancesEntered by the restaurant to run its own payroll and rota
Bills, vendor payments, cash movements, sales figures, uploaded spreadsheets and bill photographsThe restaurant's own financial records — the purpose of the product
Device push tokenTo send alerts. Withdrawn when you log out.
Access logs and error reportsSecurity and fixing faults

We do not collect Aadhaar numbers or images. We do not ask for card details — subscription payments are handled by Razorpay and card data never reaches our servers.

Where it is kept

On our own servers in India. Uploaded photographs and backups are stored with Cloudflare R2. Access is restricted to the restaurant's own logins; each restaurant's data is isolated from every other restaurant's, and that isolation is tested before each release.

How long we keep it

For as long as the account is active, and for a period afterwards for tax and audit purposes. A restaurant can ask for its data to be exported or deleted — see Contact.

Your rights

You may ask us what we hold about you, correct it, withdraw consent, or ask for it to be deleted. Where the restaurant is the Data Fiduciary — staff data — we will pass the request to them and assist.

Sharing

We do not sell data and we do not share one restaurant's data with another. Any comparison across restaurants is aggregated and anonymous, never attributable to a named outlet. We use Razorpay for payments, Cloudflare for storage, and Expo for push notifications.

Breaches and grievances

If personal data is compromised we will notify affected users and the Data Protection Board as required. Complaints: [GRIEVANCE OFFICER NAME], admin@erpixo.com. We aim to respond within 30 days.

Changes

The version is at the top. Material changes will be notified in the app and consent asked again.